Customernet authorities
A User Role is assigned to every user of CustomerNet. A User Role defines the level of access you have to tools and functionality within CustomerNet.
For questions regarding User Role authority levels in CustomerNet, please call the CustomerNet Help Desk at 1-800-242-1333.
user roles
tools
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APPLIANCES | Approve & Modify Users | View Account Balances & Pay Invoices | View Invoices | Create & View Orders | Manage Backorders | Pricing tool-View Price Sheets | PVR Tracker | Product Report Wizard | Check Availability | Product Library | Brochure Wizard |
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| Owner (business owner) |  |
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| Finance (Accounting) | |
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| Order Entry (Purchasing) | |
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| Sales Lead |  |
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| Sales Person |  |
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PARTS | Approve & Modify Users | View Invoices | Order Parts | View Pricing | Illustrated Parts Catalog |
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| Buyer (Purchasing) | |
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SERVICE | Submit Request for Service | Customer Care Info* |
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| OTIS | |
Some tools may not be available for all account types.
* Warranty Servicers and Service Subscription 30-9001-15
For questions regarding CustomerNet, please call the CustomerNet Help Desk at 1-800-242-1333.